Privacy policy
EFFECTIVE DATE: 30 July 2024
1. INTRODUCTION
Monmouth Glass ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the "Site") and purchase our products.
2. INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Information: When you make a purchase or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We may collect payment information including credit card details and billing address. Payment information is processed by our secure payment processors and is not stored by us.
- Usage Data: We collect information about your interactions with our Site, including IP addresses, browser types, pages visited, and the time and date of your visits.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To Process Transactions: To fulfil your orders and provide customer support.
- To Improve Our Services: To enhance our Site and tailor your experience.
- To Communicate with You: To send order confirmations, updates, marketing communications (if you have opted-in), and respond to your inquiries.
- To Comply with Legal Obligations: To meet any legal requirements or resolve disputes.
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our Site, processing payments, or delivering products. These parties are contractually obligated to protect your information.
- Legal Requirements: When required by law or to comply with legal processes, or to protect our rights or the safety of others.
5. DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to collect usage data and improve your experience on our Site. You can manage your cookie preferences through your browser settings.
7. YOUR RIGHTS
Under New Zealand law, you have certain rights regarding your personal information, including:
- Access and Correction: You can request access to and correction of your personal information.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Monmouth Glass, Unit A4 / 35 Keeling Road, Henderson 0612, Waitakere Auckland, New Zealand